We're here to help with your questions about Wana.Work and our community.
Tell us a bit about your inquiry and we'll get back to you soon.
We aim to respond to all inquiries within 24 business hours. Sales inquiries are typically answered within 4 hours during business hours. Technical support response times vary based on your support plan, with priority support offering 1 hour response times.
You can schedule a demo by clicking the "Book a Demo" button in the Sales Inquiries section above, or by emailing sales@wana.work directly. Our sales team will work with you to find a time that fits your schedule. Demos typically take 30 to 45 minutes and can be conducted over video call or in person if you're in our service area.
Technical support is available Monday through Friday, 9 AM to 6 PM EST. Enterprise customers with premium support plans have access to 24/7 support with guaranteed response times. You can also visit our Help Center documentation at any time for self-service solutions.
Yes, we offer support for self-hosted deployments. The level of support available depends on your enterprise plan. Contact our sales team for information about self-hosted support options, setup assistance, and custom deployment configurations.
Enterprise customers receive SLA guarantees including uptime commitments, incident response times, and priority support. We offer tiered SLA options ranging from standard to premium, with guarantees up to 99.99% uptime. Contact our sales team to discuss SLA options that match your business requirements.
We welcome contributions from the community. Visit our GitHub repository to see open issues and contribution guidelines. Start with the "good first issue" labels if you're new to the project. You can also join our community Discord to connect with other contributors and discuss feature ideas.